Cancel Subscription
You can cancel your GrackerAI subscription at any time from your account settings.
How to Cancel
- Go to Manage Workspace → Billing
- Click Cancel subscription
That's it - no confirmation call or support ticket required.
You can also cancel from Manage Billing, which opens your Stripe billing portal directly.
What Happens After You Cancel
Your workspace keeps full access to your current plan until the end of your current billing period. After that, it drops to the Free plan.
Cancelling doesn't delete your account or data immediately. You have 90 days to reactivate before data is removed.
Your subscription data is retained for 90 days after cancellation, then deleted.
Changed Your Mind?
- Go to Manage Workspace → Billing
- On your current plan's card, click Resume plan
Your previous data and settings are restored if you reactivate within the 90-day retention window.
Want to Pause Instead?
Pausing keeps all your data and suspends new monitor runs, with a pro-rated refund - useful if you just need a break rather than a full cancellation. See Plans & Pricing for how to arrange a pause.