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Billing & Plans

Manage your subscription from Manage Workspace → Billing (click your workspace name in the top navigation, then Manage Workspaces, then Billing in the left rail).

Billing & Plans

Plan Tiers

| Plan | Price | Trial | Who It’s For | |---|---|---|---| | Starter | $99/mo · $79/mo annual ($948/yr) | 7 days free, card required | Solo founders tracking one brand | | Scale | $499/mo · $399/mo annual ($4,788/yr) | 7 days free, card required | Growing teams needing full daily AEO/GEO coverage | | Enterprise | Custom | No self-serve trial, contact sales | Large orgs needing custom limits, SSO, and dedicated support |

Starter and Scale both include a 7-day free trial - a valid credit card is required to start, but you won’t be charged during the trial and can cancel anytime before it ends. Contact sales@gracker.ai for Enterprise pricing and custom terms.

What You Get

Monitoring & Tracking

| Feature | Starter | Scale | Enterprise | |---|---|---|---| | Prompts tracked | 100/week | 200/day | 1,000+/hour | | AI engines | 3 - ChatGPT, Perplexity, Google AI Mode | 4 - adds Microsoft Copilot | 11 - all major engines | | Visibility Diagnosis | 1/month | 5/month | 10+/month | | Prompt Diagnosis | 1/month | 5/month | 10+/month | | CVE Monitoring | Limited | Limited | Unlimited | | News Monitoring | Limited | Limited | Unlimited | | Competitor Benchmarking | - | - | Included |

Content & Publishing

| Feature | Starter | Scale | Enterprise | |---|---|---|---| | GEO-optimized articles | 3/month | 10/month | Unlimited | | Prompt Mining | 5/month | 20/month | Unlimited | | CMS Publishing | - | WordPress, HubSpot, Headless | WordPress, HubSpot, Headless | | White-Label Reports | - | - | Included |

Technical Audit

| Feature | Starter | Scale | Enterprise | |---|---|---|---| | AEO Audit pages | 50 | 200 | 100,000+ | | Content Topic Depth Audit | - | - | Included | | Page-Level Monitoring | - | - | Up to 100K pages |

Analytics

| Feature | Starter | Scale | Enterprise | |---|---|---|---| | Visibility score & trend | Included | Included | Included | | Presence rate | Included | Included | Included | | Citation tracking | Included | Included | Included | | Sentiment analysis | Included | Included | Included | | Trust Score | - | Included | Included | | Share of voice (SOV) | - | Included | Included | | Per-engine breakdowns | - | Included | Included |

Platform & Access

| Feature | Starter | Scale | Enterprise | |---|---|---|---| | MCP requests/month | 100 | 1,000 | Unlimited | | Seats | 1 | 4 | Unlimited | | SSO/SAML | - | - | Included | | API access | - | - | Included | | Single-Tenant Deployment | - | - | Included |

Team & Support

| Feature | Starter | Scale | Enterprise | |---|---|---|---| | Email support | Business hours | Business hours | Business hours | | Support SLA | - | 4 business days | 4 business hours | | Dedicated Account Manager | - | - | Included | | Migration Support | - | - | Included |

What Counts Toward Limits

| Limit | What It Counts | |---|---| | Prompts Tracked | Total prompts in your library across all monitor groups | | AI Engines | Distinct AI platforms actively monitored (e.g. ChatGPT, Perplexity) | | GEO-Optimized Articles | AI-generated articles created this calendar month, resets monthly | | AEO Audit Pages | Distinct pages crawled per audit run | | MCP Requests | Calls made through the MCP integration this calendar month, resets monthly | | Team Members | Active seats in your workspace |

Archive monitor groups and prompts you’re not actively using to stay within your plan limits without losing historical data.

Upgrade or Change Your Plan

  1. Go to Manage Workspace → Billing
  2. Find the plan you want and click its Upgrade or Downgrade button
  3. Confirm - changes take effect immediately

Upgrading unlocks higher limits right away. Downgrading takes effect at the end of your current billing period.

Activate a Free Trial

Starter and Scale both offer a self-serve trial - Enterprise requires a sales conversation to start.

  1. Go to Manage Workspace → Billing
  2. Click Start 7-Day Free Trial on the plan you want to try
  3. Enter your credit card details to start - a valid card is required, but you won’t be charged during the trial

Your trial gives you full access to that plan’s features for 7 days. You can cancel anytime before it ends to avoid any charges. When it ends without cancelling, billing begins automatically on the card provided.

Redeem a Lifetime Deal

The same flow applies for both AppSumo and DealFuel codes. Redemption happens on its own page (/redeem), separate from the in-app Billing page - use the link from your purchase confirmation email, or go to /redeem directly and sign in when prompted:

  1. Open the redemption link from your AppSumo or DealFuel confirmation email (or go to /redeem)
  2. Enter your activation code
  3. Click Redeem - GrackerAI validates the code and applies the lifetime deal to your account
Each code maps to a specific plan tier. If you have multiple codes, redeem each one to stack benefits where applicable.

Invoices & Payment

  • Invoices - auto-generated each billing cycle, download from the Stripe billing portal (Manage Workspace → Billing → Manage Billing)
  • Payment methods - credit card; invoice-based billing available for annual contracts
  • Currency - USD by default; EUR/GBP available on annual plans

Annual Billing

Annual contracts are available on Starter and above:

  • 20% discount vs monthly billing
  • Locked rate for 12 months
  • Custom terms available for Scale and Enterprise

Contact sales@gracker.ai to switch to annual billing.

Cancel or Pause

| Option | What Happens | |---|---| | Pause | Keeps all your data - suspends new monitor runs - pro-rated refund | | Cancel | Subscription ends at period end - data retained for 90 days, then deleted |

To cancel your subscription, see Cancel Subscription.

Pausing isn’t a self-serve toggle on the Billing page today - contact sales@gracker.ai to pause your subscription.

GrackerAI PageLens isn’t part of your plan and is unaffected by either. It keeps working for free, on as many pages as you like, after everything else stops.

Resume After Cancellation

  1. Go to Manage Workspace → Billing
  2. On your current plan’s card, click Resume plan

Your previous data and settings are restored if you reactivate within the 90-day retention window.

Next Steps

Manage your team
add members and assign roles
Set up your workspace
configure workspace settings and modes
Last updated Oct 22, 2026 View .md

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