Account & Support
Workspace Management

Workspace Management

Manage your workspaces from the workspace switcher in the top navigation, and from Manage Workspace → Settings for the currently-selected workspace. Create new workspaces, switch between them, and update their settings.

Account Management


Workspaces

A workspace is a container for all your brands, prompts, monitor groups, and data. Everything in GrackerAI lives inside a workspace.

Workspace Types

TypeWhat It DoesBest For
Multi-brandWorkspace holds independent brands - cross-brand analytics and portfolio viewAgencies managing multiple clients
Multi-productWorkspace holds one company's product lines - unified brand with per-product reportingCompanies tracking multiple products under one brand
Switching type only changes UI labels - Brand ↔ Product. All existing data, monitors, and analytics stay intact.

Create a New Workspace

  1. Click your workspace name in the top navigation
  2. Click + New Workspace
  3. Enter a workspace name
  4. Enter a slug - a short URL-safe identifier (lowercase letters, digits, dashes only)
  5. Select a type (Multi-brand or Multi-product)
  6. Click Create

Each workspace has its own brands, prompts, monitors, billing, and team - completely separate from other workspaces.

The slug cannot be changed after creation. Choose something short and memorable - it appears in internal links.

Switch Between Workspaces

  1. Click your workspace name in the top navigation breadcrumb
  2. Select a workspace from the dropdown

The switcher only appears if you belong to more than one workspace.

Update Workspace Settings

Workspace Settings

  1. Click your workspace name in the top navigation
  2. Click Manage Workspaces (admin only)
  3. Click Settings in the left rail
  4. Update the name
  5. Click Save

Your Profile

Separate from workspace settings, your personal profile covers your own avatar, name, and phone number - not your account's email or password.

Profile

To update it: click your avatar in the top navigation and select Profile.


Next Steps