Getting Started
Introduction

Introduction

GrackerAI helps B2B SaaS and cybersecurity companies become the brands AI search engines recommend. Monitor how AI platforms answer your buyers' questions, track your competitors, and take action to improve your visibility.


How it works

GrackerAI runs a simple loop for you:

  • Monitor - runs your buyers' real questions across the AI platforms they use, on a schedule.
  • Analyze - scores every answer for whether you're mentioned, how prominently, how positively, and whether you're cited as a source.
  • Act - surfaces the gaps and hands you the content briefs, page fixes, and recommendations to close them.

AI Platforms Monitored

GrackerAI tracks your brand across 9 AI platforms:

ChatGPTPerplexityGoogle AI ModeGoogle AI OverviewMicrosoft CopilotGrokGeminiClaudeDeepSeek
Note: Claude is available for Enterprise customers.

Key Metrics

Every answer is scored into a handful of metrics you'll see across the dashboard:

  • Visibility Score (0–100) - your overall standing in AI answers.
  • Presence - how often you're mentioned at all.
  • Share of Voice - your share of the mentions versus competitors.
  • Sentiment - how favourably AI describes you.
  • Citations - whether AI links to your pages as a source.

See Scoring Basics for the full reference.


Next Steps


FAQ

Why do results vary between platforms?

Each AI platform is trained differently and pulls from different sources: Perplexity leans on live citations, Gemini favours the Google ecosystem, and so on. That's why GrackerAI tracks each surface separately, so you can see where you're strong and where you're missing.

How long until I see meaningful trends?

Your first responses arrive within minutes of your first run. You'll have a clean baseline after ~24 hours and trends you can act on after about two weeks. Content changes typically show up in AI answers over 4–6 weeks.

Can I improve visibility without creating new content?

Often, yes. If AI already cites a page of yours but doesn't recommend you from it, AEO Audit and Improve Visibility can fix the existing page. When there's no page at all, Visibility Diagnosis gives you a brief to write one.

Do I need a big prompt list to start?

No. The onboarding wizard creates your first brand and monitor automatically. Start with 4–5 prompts written as real buyer questions and expand from there with the Prompt Generator.