Cancel Subscription
You can cancel your GrackerAI subscription at any time from the workspace Billing page.
How to Cancel
- Go to Manage Workspace → Billing
- Click Cancel subscription (it reads Cancel trial during a free trial)
- Confirm with Yes, cancel it, or click Keep my plan to back out
That’s it - no confirmation call or support ticket required.
You can also cancel from Manage Billing, which opens your Stripe billing portal directly.
What Happens After You Cancel
Your workspace keeps full access to your current plan until the end of your current billing period (or the end of the trial). After that the workspace has no plan: there is no free tier to fall back to.
| Monitoring | Stops. No new runs and no new data |
| Billing | Nothing is charged again. During a trial you aren’t charged at all |
| Your data | Kept. Brands, prompts, competitors and past results stay in the workspace |
| Paid features | Locked until you pick a plan again |
What keeps working
When you cancel, Gracker offers you GrackerAI PageLens on the way out. It is not part of your plan, so cancelling doesn’t touch it.
The dialog tells you the date your plan runs until, then makes three points:
| One tag, every page | Paste one script before </body> and a floating Summarize button appears across your site |
| Your URL, inside the answer | Readers pick an engine - ChatGPT, Claude, Gemini, Grok and more - and land there already asking about your page, with your prompt |
| Nothing loads until they click | No requests and no tracking while a reader is just reading |
Your monitoring stops when the plan does. Your AI visibility doesn’t have to. PageLens keeps working for free, putting your pages into the answers your readers get.
Set up PageLens takes you straight to the connector to build your tag. Not now dismisses it, and you can set it up later from Integrations → Connectors → GrackerAI PageLens at any time, with or without a plan. See GrackerAI PageLens for the full setup.
Changed Your Mind?
Before your plan ends:
- Go to Manage Workspace → Billing
- On your current plan’s card, click Resume plan
Your plan carries on as if you’d never cancelled. After it has ended, pick a plan on the same page to subscribe again; your data and settings are still there.
