Cancel Subscription
You can cancel your GrackerAI subscription at any time from your account settings.
How to Cancel
- Go to Manage Workspace → Billing
- Click Cancel subscription
That's it - no confirmation call or support ticket required.
You can also cancel from Manage Billing, which opens your Stripe billing portal directly.
What Happens After You Cancel
Your workspace keeps full access to your current plan until the end of your current billing period. After that, it drops to the Free plan.
Your subscription data is retained for 90 days after cancellation, then deleted.
What keeps working
When you cancel, Gracker offers you GrackerAI PageLens on the way out. It is not part of your plan, so cancelling doesn't touch it.
The prompt tells you the date your plan runs until, then makes three points:
| One tag, every page | Paste one script before </body> and a floating Summarize button appears across your site |
| Your URL, inside the answer | Readers pick an engine, then land there already asking about your page, with your prompt |
| Nothing loads until they click | No requests and no tracking while a reader is just reading |
Your monitoring stops when the plan does. Your AI visibility doesn't have to. PageLens keeps working for free, putting your pages into the answers your readers get.
Set up PageLens takes you straight to the connector to build your tag. Not now dismisses it, and you can set it up later from Connectors → GrackerAI PageLens at any time, on any plan, including Free. See GrackerAI PageLens for the full setup.
Changed Your Mind?
- Go to Manage Workspace → Billing
- On your current plan's card, click Resume plan
Your previous data and settings are restored if you reactivate within the 90-day retention window.
Want to Pause Instead?
Pausing keeps all your data and suspends new monitor runs, with a pro-rated refund - useful if you just need a break rather than a full cancellation. See Plans & Pricing for how to arrange a pause.