Custom Domain

Custom Domain

Use any DNS provider with GrackerAI portals.

Setup Steps

  1. In your DNS provider, create a CNAME record:
    • Name: your subdomain (e.g., compare)
    • Value: portals.gracker.ai
  2. For apex domains, use ALIAS or ANAME (not all providers support this)
  3. In GrackerAI → Portal Settings → Domains, add your domain
  4. Wait for DNS propagation (usually < 1 hour)
  5. SSL is auto-provisioned via Let's Encrypt — no manual cert needed

Apex Domain Limitation

DNS standards don't allow CNAME on apex domains (e.g., acme.com itself, vs compare.acme.com). Workarounds:

  • Use ALIAS/ANAME if your provider supports it (Route53, DNSimple, Cloudflare do; many basic providers don't)
  • Use a subdomain instead (portal.acme.com) — recommended
  • Use Cloudflare's CNAME flattening — see Cloudflare Integration

Verification

Status appears in Portal Settings → Domains:

  • Pending — DNS not yet propagated; wait
  • Active — Verified, serving traffic
  • Error — DNS misconfiguration; check the diagnostic message