Overview

Monitoring Overview

The Monitoring section tracks how AI search engines respond to questions your buyers actually ask. Everything in this section follows a simple data model:

Monitors → Prompts → Responses → Citations

The Data Model

  • Monitors are the configuration layer. They define who is asking (persona), where (country, language), when (frequency), and which AI engines you query.
  • Prompts are the questions. Each prompt belongs to one or more monitors. They're typed by intent (Informational, Commercial, Branded) and type (Organic, Brand Specific, Competitor Comparison).
  • Responses are what AI engines answered. Every monitor run captures full response text, sentiment, brands mentioned, and cited sources.
  • Citations are the URLs AI engines pulled from. Aggregated across all responses, they reveal where authority lives in your category.

The Pages

PageWhat it does
MonitorsConfigure tracking — persona, frequency, AI models, prompt assignment
PromptsBuild and manage your prompt library
ResponsesRead what AI engines actually answered
CitationsSee which sources AI engines trust most

Recommended Reading Order

If you're new, read in this order:

  1. Setting Up AI Monitors
  2. Managing Prompts
  3. Analyzing Responses
  4. Reading Citations
  5. Monitoring Best Practices